SmartMark's Meredith Ponce to Speak at Itron Inspire
Ponce is featured in two sessions discussing customer engagement and satisfaction at the October Knowledge Conference in Palm Desert, CA.
PALM DESERT, October 4, 2024 - Meredith Ponce, SmartMark's Associate Vice President, will speak on two panel sessions at this year's Itron Inspire Knowledge Conference, taking place from October 6-8, 2024 at the JW Marriott Desert Springs Resort & Spa in Palm Desert, CA.
Her sessions, both moderated by Luke Scheidler of Itron, will focus on how to maximize customer engagement and satisfaction when it comes to grid planning and the smart grid. Meredith will draw on her ten years of experience in the industry to showcase how utilities can engage and empower customers as the grid evolves - and share valuable implications and considerations for program design in this new era of the smart grid.
Details of her two sessions are below:
Tuesday, October 8
Title: Customer Satisfaction and the Smart Grid
Panelists: Meredith Ponce, SmartMark Communications; Nathan Shannon, Smart Energy Consumer Collaborative; Luke Scheidler, Itron
Time: 2:15-3:00pm PT
Location: Sinatra 1 & 2
Tuesday, October 8
Title: Empowering Grid Planning & Customer Engagement: The Impact of Real-time Data on Grid Management & Customer Experience
Panelists: Meredith Ponce, SmartMark Communications; Martijn Hemelrijk, Net2Grid; Luke Scheidler, Itron
Time: 3:30-4:15pm PT
Location: Sinatra 11 & 12