Privacy Policy

Effective Date: August 22nd 2024

Thank you for choosing to play "Mission: Zoo-Possible," an educational mobile game developed for the Chicago Brookfield Zoo by SmartMark Communications, LLC. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding this information.

1. Information We Collect

"Mission: Zoo-Possible" is designed with your privacy in mind. We do not collect any personal information that can identify you. The only data we collect is diagnostic data, which includes information about app performance, errors, and usage statistics. This data is anonymous and cannot be linked back to any individual user.

2. How We Use the Information

The diagnostic data we collect is used solely for the following purposes: Improving App Performance:

• We analyze diagnostic data to identify and fix bugs, enhance the user experience, and improve the overall performance of the game.
• App Updates: Diagnostic data helps us understand how the game is used, enabling us to make informed decisions about future updates and features.

3. Sharing Your Information

Since we do not collect any personal information, then no personal information will be shared with third parties. The diagnostic data we collect is used internally by SmartMark Communications, LLC, and its client, Nicor Gas, to improve the "Mission: Zoo-Possible" experience.

4. Data Security

We take the security of the diagnostic data we collect very seriously. We use industry-standard security measures to protect this data from unauthorized access or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Children's Privacy

"Mission: Zoo-Possible" is designed to be a family-friendly game suitable for users of all ages. We do not knowingly collect any personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at:

SmartMark Communications, LLC
zack@smartmarkusa.com
Philadelphia, PA

Thank you for playing "Mission: Zoo-Possible." Your privacy is our priority.